Help center

Every process explained end to end, with the problems you might hit and how to fix them.

Getting started

Install, first offer, theme setup, testing.

Quick start: first offer live in 3 minutes

Install, publish a first offer, add the widget to your theme, check it on the storefront. · 4 min · 3 common problems

Adding the widget, cart bar and badges to your theme

What each theme element is, where it goes, how to move it, and what to do on themes without app blocks. · 6 min · 5 common problems

Testing offers end to end on a development store

Run a full order with the Bogus test gateway and check what MixMaxer records. · 6 min · 3 common problems

Offer types

Volume, bundles, gifts, bought together, mix & match, limits.

Volume discounts (quantity tiers)

Tiered prices per unit, percent / amount / fixed price, variants, and how the tiers are applied. · 6 min · 3 common problems

Fixed bundles: set price, hidden parent product, inventory

How a bundle is built, what the hidden product is for, how inventory and variants behave. · 7 min · 4 common problems

Buy X get Y: quantity or cart-amount condition, free or discounted reward

Gift with purchase, buy 2 get 1, spend $100 get a tote. Auto-add versus one-click. · 6 min · 3 common problems

Frequently bought together: automatic suggestions from your orders

How suggestions are learned, fallback picks, the extra discount, and why some products never appear. · 6 min · 3 common problems

Mix & match: any N products from a set

Any 3 for €60 from a collection: set sizes, set price versus percent, the builder block, and pricing rules. · 6 min · 3 common problems

Featured offer on the home page or any other page

Use the product block outside product pages by picking a product in its settings. · 3 min · 1 common problems

Order limits, countdowns and “only N left”

Stop after N orders, show urgency in the widget, and what happens when the limit is hit. · 4 min · 2 common problems

Scheduling offers and pausing them

Start and end dates, time zones, what Scheduled and Expired mean, pausing versus deleting. · 3 min · 1 common problems

Storefront

Widget, cart bar, badges, look and languages.

The cart upsell bar

What the bar says, how it decides which message to show, and where it mounts. · 4 min · 3 common problems

Badges on product cards in collections and search

“Buy 2, save 10%” labels on product cards: how they are matched and styled. · 3 min · 2 common problems

Customising the look: presets, colours, fonts, custom CSS

Per-offer design options, store-wide presets, and the CSS classes you can target. · 5 min · 2 common problems

Languages, translations and right-to-left stores

Every customer-facing text per market, placeholders, and RTL layout for Arabic, Hebrew and Persian. · 4 min · 3 common problems

Widget not showing? Checklist

The usual reasons, in the order to check them. · 5 min · 3 common problems

Checkout & pricing

How discounts are applied, overlaps, codes, markets, POS.

Overlapping offers and priority: what the customer pays

The one rule that decides everything when several offers touch the same product. · 6 min · 2 common problems

Audience, exclusions and items already on sale

Show an offer only to new, returning or tagged customers; keep some products or sale items out of it. · 5 min · 4 common problems

Test at checkout: what will the customer actually pay?

Run the real discount code on a sample cart before publishing, and read the result line by line. · 3 min · 2 common problems

Combining with discount codes

Which codes stack with MixMaxer offers and which do not. · 3 min · 1 common problems

Shopify Markets, currencies and taxes

How prices in the widget and at checkout follow the customer's market. · 4 min · 1 common problems

Using offers in Shopify POS

Which offers apply in POS automatically and what to test. · 3 min

Analytics & reports

Numbers, A/B tests, exports, post-purchase.

Settings

Every option in Settings explained.

Every setting explained

A tab-by-tab reference of the Settings page. · 6 min

How MixMaxer syncs with Shopify, and when to press Re-sync

What is written where, why one change re-syncs everything, and the errors you might see. · 4 min

Account & data

Plans, uninstalling, privacy, compatibility.